'AcQuum has been engaged continually as our trusted business systems advisors for Australian Energy Market Operator (AEMO) since its inception in 2009 and previously with the Victorian Energy Networks Corporation (VENCorp) from 2007 and National Electricity Market Management Company (NEMMCO) from 2008. AcQuum has provided high quality consulting services and continuity in a time when our organisation experienced rapid change and growth. AcQuum provides direction on product selection, implementation and strategy. They have an in-depth knowledge of Sunsystems and its related applications. AcQuum actively seeks to understand our business and the issues that we are facing, which ensures we receive a solution that's right for us.' Jack Fitcher, Group Manager Commercial - AEMO
At AcQuum we support a wide variety of clients in diverse industries, through our 4 services:
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Business Solutions -
Financial Solutions & Office of the CFO (specialising in Infor FMS SunSystems implementation) -
IT Strategic Services & Office of the CIO -
Software Applications Vendor Performance Management
While some of you know us primarily for our Infor FMS SunSystems financial systems work, since 2006 we have expanded our capability to include each of these services. Below are some highlights on each of these services – to learn more, please Contact Us.
Services:
Business Solutions is focused on business processes and the IT applications that support them. Many businesses are dissatisfied with how their current applications support their business, and others need new or replacement applications but lack the experience to choose, implement, and achieve ongoing value from them. AcQuum’s Business Solutions help your organisation
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Determine business requirements and cost estimates (business cases) -
Map business processes (if required) – both current and new – and use this information to help you select the most effective software solution that
requires the least customisation -
Evaluate and choose the best software, including identifying candidate vendors, supporting you in software demonstrations, analysing the fit of software
to your business requirements, and helping you seek effective contract terms and pricing -
Plan the resources, time line, data migration, hardware purchases, vendor engagements, and change management and training for implementation -
Establish a Change Management program to help your people adopt new processes and technology with minimum disruption -
Manage the implementation, including the Software vendor or implementation partner resources that are part of the team -
Provide ongoing support, including an overall IT Solution Roadmap, and enhancements, upgrades, software vendors, business process improvement and
training
AcQuum’s Business Solutions cover a wide range of solutions, general and industry specific, including:
- Enterprise Resource Planning - Financial Management and Accounting
- Customer Relationship Management - Risk Management
- Credit Card & Expense Management - Learning Management
- Document & Enterprise Content Management
- Asset Management/Maintenance systems
We can also help with establishing business continuity and disaster recovery processes for your Business Solutions.
Financial Solutions and Office of the CFO (specialising in Infor FMS SunSystems implementation)is focused on providing clients with deep expertise in financial systems and processes that service medium and small businesses. We focus not just on the software elements, but also on helping you improve the processes around your financial systems.
In additional to ensuring our clients have the right system that is correctly installed and configured for their business requirements, AcQuum’s Financial Solutions help your organisation
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Implement new financial systems, including business requirements, process design, software selection, implementation, migration, disaster recovery,
and ongoing support -
Map strategies to address technology issues raised by either financial or IT audits -
Increase the benefits from your financial IT systems through process improvement, technology configuration or enhancement, and vendor management -
Training your finance team to use new or existing software and business processes -
Design and implement a Business Intelligence solution for your Finance systems – applications, infrastructure, and best practices that enable access to
an analysis of information to improve and optimize business decision -
Upgrade from your “start-up” accounting solution as your business grows, helping with the new software, data migration and business change
We specialise in providing these services for Infor FMS SunSystems.
Our Office of the CFO supports you across the range of financial management processes and activities, for Infor FMS SunSystems including
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Financial reporting -
Budgeting and forecasting -
Business Procurement lifecycle -
Sales and accounts receivable -
Fixed assets -
Inventory management
IT Strategic Services & Office of the CIO provides small and medium businesses with the Strategic IT Services that help increase business benefit from IT and/or control and reduce IT costs. Office of the CIO helps clients address strategic IT challenges by providing the senior Business IT skills and experience that are difficult to attract and retain (and afford) in most businesses. AcQuum’s IT Strategic Services helps
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Map strategies to address technology issues raised by either financial or IT audits -
Set up and maintain your overall IT strategy, roadmap, budget and/or investment strategy decision making processes, and support IT strategic decision
making -
Select the best approach for your technology infrastructure, including the choices of cloud computing, outsourcing, software as a service, and in-house
operations -
Make effective IT decisions at senior management, C-Suite and Board levels, by demystifying IT so leaders can understand technology in their own
business context -
Help you define strategies to identify, mitigate and monitor risks that are created or made worse by technology
IT Strategic Services & Office of the CIO are available on an interim, part time, long term, or single issue basis, depending on your business needs.
Software Application Vendor Performance Management focuses on providing clients the effective leadership to help internal teams and technology vendors deliver projects to the promised scope, schedule, budget, quality, and business benefits. Once up and running, we help you manage your software application vendors to ensure they continue to deliver quality and reliability of their solution, and perform to their committed service obligations.
AcQuum’s Software Applications Vendor Performance Management helps your organisation
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Perform site audits to assess vendor performance, including recommendations for improvements -
Measure and monitor key performance indicators and other contract terms with your IT vendors, and advise on escalating and addressing performance
risks and issues -
Support your management team in establishing and maintaining effective vendor relationship strategies -
Advise on negotiating and contracting strategies and changes to existing agreements and relationship processes that may improve intended outcomes
from vendors you engage
Each vendor and software application project require a unique combination of approaches, and AcQuum’s skilled business and IT program managers can work with your business to reduce risks and improve outcomes across all your business IT projects and operations.